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About us

Who are we ?

At Fixsquad we’re obsessed with gadgets and Tech. We offer any help, whether you need a repair, have a question or issue with your device. We love all things tech and we’re experts at what we do.

Fixsquad is a professional repair service centre in Calicut that primarily deals with smartphones, iPhones, tablets, iPads, laptops, Mac books, game consoles and data recovery.

To personalize, protect and add more use to your smartphone, Laptop or tablet, we offer a large range of accessories (protective cases, screen protectors, mini speakers, headphones and chargers) at our store.

What do we do?

What do we do?

Fix Squad repairs all brands of phones, tablets and laptops (it’s in our name after all). From the classic phone drop in the parking lot, the laptop you crashed in the office to the tablet in the toilet. We’ve seen it all. We understand how traumatic it is when you break your favorite devices and we want you to feel better the moment you let us handle your mess.

Why do we Do it ?

Why do we Do it ?

We’re not overly sentimental, but we do what we do because we care about people and their tech. That’s why Fixsquad works; we put our customers above anything else. Of course, we love fixing cracked screens ,batteries and faulty charging systems, but we get our satisfaction from helping out folks who lost their connection to the outside world.

OUR STORY

We Started our first branch in UAE, the brand saw an opportunity in India to solve a market gap, an opportunity to explore a bigger agenda and purpose. More importantly, create solutions that would impact the lives of many. Our Inspiration came about when we realized that there is an influx of mobile phones and other tech gadgets in the market, smart and feature based, and yet many of these brands barely offer any form of proper after sale support, both software and hardware. The device owners were then left without an option but to deal with a repair market which is unstructured and unprofessional. In that way, many people prefer to buy a new device instead of repairing the faulty device. Repair being way cheaper than buying new devices, there is a lot of wastage of money instead of saving money to fund and improve livelihoods. We saw the need to revolutionize the device repair market and provide world-class repair and customer service to save our clients money and reduce E-waste

Vision
To create a positive impact in the lives of mankind by streamlining processes and systems in the smart device repair market.
Mission
To be an innovative technological brand that empowers everyone to access world class device repair services in a quick and affordable manner.
Promise
When you come to Fixsquad with a phone or laptop issue, we will live up to our name and fix it, regardless of the device type or duration. We are committed to giving our customers professional service tailored to their needs and above average customer experience.
Values
As an innovative and technological brand, our goal is to deliver on these 3 values; Integrity, Ingenuity, Caring & Empowering. We aim to provide local repair solutions to schools, businesses, and consumers in the wider Calicut area and eventually go countrywide.

CORE VALUES

INTEGRITY

Honest and Principled
“Integrity is what you do when no one is watching; it’s doing the right thing all the time, even when it may work to your disadvantage.” – John Doe.
We guarantee device data protection, use of quality parts, and genuine diagnosis and professional repair process. We keep our word; we are Transparent for you.

CARE

Customer First
We formed Fixsquad using this foundational core value. We highly believe in the value of people, our customers! We assure quality at every stage of customer relationship. Each day our customers continue to tell us how happy they are and well, that makes this job all worth it.

EMPOWERMENT

Information & Tools
At Fixsquad, we ensure availability of precise information and the tools they need to achieve results and serve our clients even better. For our clients, we understand this is very essential in taking care of their devices and to make informed decisions on Tech. Our passion for this work can be felt in every repair we deliver!

WHY CHOOSE US?

Convenience

Whether you are at Home, Office or School or we come for your device, fix and deliver right back before you know it! You can drop your device at our service centre and get a quick repair. Enjoy the convenience of our free pick up, delivery.

Expert Technicians

Getting your device repaired shouldn't break your bank. Our low- price guarantee ensures that we always offer upfront prices to our customers without compromising the quality of parts or service.

Low Price Guarantee

Getting your device repaired shouldn't break your bank. Our low- price guarantee ensures that we always offer upfront prices to our customers without compromising the quality of parts or service.

Free Diagnostics

We believe in a transparent repair process. Have no idea of the issue(s) with your device? We would be happy to diagnose it for free. Our dedicated engineers will then give a comprehensive report of the diagnosis, give a repair option and a quote for such a repair.

Quick Repairs

From friendly & informative technicians, to online repair tracking, we make repair easy. We know how important your device is to you, So we promise to return it to you as quickly as possible, and keep you informed every step of the way. Most of our popular repairs can even be performed while you wait at our centre, sipping a coffee or playing your favourite game on Playstation. Yes you heard it right. We have a playing area too. Play while we fix your device.

World Class Customer Service

We believe our customers deserve nothing less than the best so we encourage working a little harder and going a little further to show our customers that we truly want to WOW them. From timely feedback,  to solving any after repair warranty issues we are here for you.